FREQUENTLY ASKED QUESTIONS
What are your office hours?
Business Hours are Monday through Friday, 7:30 a.m. - 4:30 p.m.
How can I submit a work order for technology?
Send an email to firstname.lastname@example.org.
How can I access my child's Haiku class?
Where can I find the Acceptable Use Policy?
On the Board Policies page under Board Policy No. 6163.45: STUDENT USE OF PERSONALLY OWNED DEVICES.
How do get a password for my Haiku Account?
If you are a student: Haiku does not have a password, it uses the student's Google Account (@mylbusd.org) to authenticate when signing into Haiku on the left side of the page. Be sure the student is signed into Google when trying to access their Haiku account.
If you are a parent: Don't know your password? Click the "Forgot My Password?" link at the bottom of the Haiku sign in screen on the right. You will be asked to give your email or username. Use the email you have on file in Aeries, or your username (which is your first+last name).